Spot billing introduced by Water Board

Spot billing introduced by Water Board
Newindpress.com

HUBLI: In order to make the system of payment of water bills more transparent and hassle free, Karnataka Water Board has introduced a spot billing system in some parts of the City.

Under the present system of manual billing, multitudes of complaints have been received. Hence the spot billing system was introduced in west part of the City on trial basis in wards 34, 35, 36, 37, 38 and 39. Later it will be extended to all wards.

Infoland Technologies who had taken up the work will be sending representatives (sporting identity cards) to consumers’ doorsteps along with a hand-held terminal to record water meter-readings, prepare and issue the bills to consumers.

The hand-held terminals will also issue receipts if consumers want to make on the spot payment, but consumers can make payments only through crossed cheques, DDs and pay orders.

Otherwise consumers can make the payments in all branches of Canara Bank and M G Bank, State Bank of Mysore, Gokul Road Branch and Union Bank, Lamington Road, Hubli.

The spot billing system will ensure superior consumer satisfaction as the consumers can crosscheck the bill. The consumers are requested to co-operate to improve the efficiency in bill collection system, according to a press release by Managing Director, KUWSD Board